Refund Policy

TERMS AND CONDITIONS – PHOTOGRAPHY, VIDEOGRAPHY & MEDIA MARKETING SERVICES
1. Acceptance of Terms
By booking, commissioning, or engaging [Your Business Name] (“the Provider”) for photography, videography, content creation, or social media/media marketing services (“the Services”), the Client agrees to be bound by these Terms and Conditions. No variation shall be valid unless agreed in writing and signed by an authorized representative of the Provider.
2. Booking and Payment
2.1 A non-refundable deposit (as specified in the quote/invoice) is required to secure the booking.
2.2 Full payment is due no later than the date specified in the invoice, or on the day of the shoot/event if not otherwise agreed.
2.3 Late payments may incur interest at 8% above the base rate or the maximum allowed by law.
3. Scope of Work
The exact deliverables, timelines, and revisions will be outlined in the quotation or project brief. Any additional work outside the agreed scope will incur extra charges.
4. Client Responsibilities
4.1 The Client warrants that they have full authority and all necessary permissions, licenses, and consents (including from any persons appearing in the content and property owners) for the Provider to photograph, film, or create content at the specified location(s).
4.2 The Client shall indemnify the Provider against any claims, losses, or damages arising from breach of this warranty.
5. Copyright and Ownership
5.1 The Provider retains full copyright and all intellectual property rights in all raw and edited photographs, videos, graphics, and other media created under this agreement unless a separate written copyright transfer or exclusive license agreement is signed.
5.2 Upon full payment, the Client is granted a non-exclusive, non-transferable license to use the final delivered media for the purposes agreed in writing (e.g., personal use, commercial advertising, social media marketing, website, etc.).
5.3 The Client may not sell, sublicense, or otherwise commercially exploit the media beyond the agreed license without the Provider’s prior written consent.
5.4 The Provider may use the media for self-promotion, portfolio, website, social media, and marketing materials unless otherwise agreed in writing.
6. Model/Property Release
The Client is solely responsible for obtaining signed model and/or property releases where required. The Provider accepts no liability for any claims arising from the absence of such releases.
7. Changes and Amendments
Any changes, modifications, or additions to these Terms and Conditions, the quotation, or the scope of work must be made in writing and signed by an authorized representative of the Provider. Verbal agreements or instructions via phone, text, or social media are not binding.
8. Cancellation and Postponement
8.1 If the Client cancels or postpones the booking:
– More than 30 days before the shoot date: deposit is forfeited.
– 30 days or less: 100% of the total fee is payable.
8.2 If the Provider must cancel due to illness, force majeure, or other unavoidable circumstances, all payments received will be refunded or a mutually agreeable reschedule will be offered.
9. Force Majeure
The Provider shall not be liable for any delay or failure to perform caused by circumstances beyond reasonable control (including but not limited to illness, accident, war, riot, fire, flood, pandemic, or government restrictions).
10. Limitation of Liability
10.1 The Provider’s total liability shall not exceed the total fee paid by the Client.
10.2 The Provider is not liable for indirect, consequential, or economic loss.
11. Delivery and Storage
11.1 Final media will be delivered in the format and via the method agreed.
11.2 The Provider will retain raw files for a maximum of 12 months after delivery. After this period, files may be deleted without notice.
12. Governing Law
These Terms and Conditions shall be governed by the laws of [Your State/Country, e.g., the State of California, United States, or England and Wales]. Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City/County].
13. Entire Agreement
These Terms and Conditions, together with the quotation or project brief, constitute the entire agreement between the parties and supersede all prior agreements or understandings.
LEGAL DISCLAIMER
The photographic, video, and marketing materials provided are delivered “as is.” [Your Business Name] makes no warranties, express or implied, regarding the fitness for a particular purpose, non-infringement, or that the materials will meet any specific marketing results. The Client assumes full responsibility for verifying that all content complies with applicable laws, advertising standards, and third-party rights before publication or broadcast.

By proceeding with the booking and/or making payment, the Client acknowledges that they have read, understood, and agree to these Terms and Conditions in full.
[Your Business Name]
[Address]
[Email] | [Phone] | [Website]
Date of last update: November 2025